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Frequently Asked Questions 

  • What is Stride Arts?
    Stride Arts LLC is a multifaceted arts organization that was established in May 2019. We specialize in curating engaging and distinctive programming while providing a range of services tailored to both artists and collectors. For artists, we offer a platform, both physical and digital, to exhibit their creations, along with comprehensive marketing and business support. We aim to empower artists by showcasing their work and helping them navigate the art market successfully. For collectors, whether individual or institutional, Stride Arts provides access to a diverse collection of contemporary artworks sourced globally. We offer flexible purchasing and leasing alternatives to cater to the varied needs of our clients. To learn more about us and explore our offerings, please visit our website at www.stridearts.com.
  • How to contact Stride Arts?
    To contact Stride Arts, you can reach out to us here, and our team will respond promptly to your inquiries. Additionally, you can connect with us on social media for updates and further communication. Facebook: strideartsnyc Twitter: strideartsnyc LinkedIn: strideartsnyc
  • What are Stride Arts hours?
    Our hours may vary, so please feel free to reach out to us here to schedule an appointment. We'll be happy to accommodate your visit.
  • I am an artist, how do I become Stride Arts’ artist?"
    To become an artist with Stride Arts, please start by submitting your artwork through our website. Visit https://www.stridearts.com/faq to review the submission requirements. If you have any questions, feel free to contact us here, and our team will guide you through the submission process. Upon reviewing your artwork, Stride Arts will reach out to arrange a meeting to discuss collaboration details and representation opportunities.
  • What are the art submission requirements?
    Here are the submission requirements for becoming a Stride Arts artist: Please provide photos of at least six pieces of art. Include each work’s title and description, including the year created, frame details, condition, dimensions, medium, price, and any interesting information about the piece. Submit your bio. Include your exhibition record list, both group and solo exhibitions. Provide your artist statements. Include your contact information, website, and social media profiles if you have them.
  • How long does it take for the artwork submission process?
    Once you submit your artwork to Stride Arts, our team of curators and art professionals will meticulously evaluate each piece to determine its marketability. In certain instances, we may arrange a meeting either at our gallery or via a virtual platform. Following our assessment, Stride Arts will reach out to you to discuss our decision and outline the next steps. Typically, the entire process takes between 2 to 4 weeks.
  • Can I sell my artwork on Stride Arts’ web shop?
    Certainly! However, to proceed, you'll need to submit your artwork and officially join as a Stride Arts artist. For detailed information on how to do so, please contact us here. We look forward to hearing from you!
  • Can I participate in your group exhibitions?
    Absolutely! You're welcome to participate in our group exhibitions. If you have any questions or need further details, please don't hesitate to contact us here. We're here to assist you!
  • Can I exhibit my artwork solely at your gallery?
    Certainly! You can exhibit your artwork exclusively at our gallery. We'll need to discuss and finalize the agreements. Please feel free to contact us here to schedule a meeting with our managers at your convenience. We look forward to discussing the details with you in person!
  • Can I participate in your art discussions, meetings or events?
    Absolutely! You're welcome to participate in our art discussions, meetings, and events. We'd love to have you join us. If you have any questions or need further information, please don't hesitate to reach out here. We look forward to your involvement!
  • Can I host my own art events at Stride Arts?
    Yes, you can host your own art events at Stride Arts. Additionally, we offer services such as event planning/consulting and marketing. For more information, please email us at here and schedule a meeting with our staff at your convenience. We look forward to assisting you with your art events!
  • Can I pay by credit card when shopping on Stridearts.com/shop?
    Yes, you can pay by credit card when shopping on Stridearts.com/shop. We offer various payment options to suit your preferences. If you encounter any issues during the payment process, please don't hesitate to contact us at here. Please include 'Urgent' in the subject line, and our staff will assist you promptly. We're here to help!
  • I live in the New York City area; can you deliver the art I purchased from your website?
    Yes, if you reside in the city, we offer free home delivery. The delivery timeframe typically ranges from 2 to 14 days.
  • I live outside of the New York City but in the metropolitan area. Can you deliver the art I purchased from your web shop?
    Yes, if you live outside of New York City but within the metropolitan area, we can still deliver the art you purchased from our web shop to your home for free. The delivery timeframe may vary, typically ranging from 2 days to 14 days.
  • Do you ship to Hawaii, Alaska and Puerto Rico?
    We may be able to ship to Hawaii, Alaska, and Puerto Rico depending on shipping availability. For further assistance and information regarding shipping to these locations, please contact us here. We'll be happy to assist you!
  • I live outside of the United States, what about the shipping when I purchase from your online store?"
    We ship outside the United States. There are several shipping options offered in your shopping cart. However, in order to best protect artwork, we utilize a specific and professional wrapping and shipping method. There is an insurance fee that may be applied. Please follow the instruction in the shopping cart. If there are any questions, please email us at info@stridearts.com.
  • What about your shipping policy in general?
    Our shipping policy varies depending on circumstances, and shipping fees may also differ accordingly. For detailed information or any inquiries, please feel free to contact us here. We offer shipping to various countries including the US, the UK, Canada, China, and many others. If you're located in New York City, we provide free delivery of artwork within 2 to 14 days of purchase. Please note that international orders may be subject to customs duties (excluding intra EU orders), which are not included in the shipping costs. For further details, please email us here. Additionally, we recommend reviewing "Stride Arts Terms and Conditions" sections 9, 10, and 11 for further information.
  • Can I return art purchased on the online store?
    Unfortunately, we do not accept returns for art purchased on our online store.
  • Can I exchange the art purchased on the online store?
    Yes.
  • Can I cancel my online purchase?
    No. But you can get Stride Arts store credit, which can be used with no expiration date.
  • Can I get refund from exchange?
    No, we do not offer refunds or exchanges. However, you may receive Stride Arts store credit, which has no expiration date.
  • Is a certificate of artist authenticity included with purchase of artwork?
    Yes, a certificate of artist authenticity is included with the purchase of artwork. However, please note that the Art Authenticity Certificate with the artist’s signature might be sent separately from the artworks. Additionally, for certain artwork, we may only provide the Art Authenticity Certificate via email in PDF format.
  • Can I lease artwork from the online store?
    Yes, you can lease artwork from our online store for some pieces. For further details, please email us at here. Kindly specify the artwork you are interested in renting and the duration of the lease. Our leasing manager will then contact you to discuss the specifics.
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